Privacy Policy

Privacy Policy - Plugged In Electric

Privacy Policy

Effective Date: August 6, 2025

Plugged In Electric LLC ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://pluggedinelectricnwa.com) or use our services.

1. Information We Collect

When you visit our website or interact with us, we may collect the following information:

Full name
Email address
Phone number
Mailing address
Details related to your service request
Payment information (processed securely via Stripe)
IP address, browser type, device info, and other analytics data
Usage data collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide requested services
Process payments securely
Send appointment reminders, confirmations, and service updates
Send marketing communications with your consent
Improve our website, advertising, and customer experience

3. How We Share Your Information

We may share your information with trusted third parties to help us operate effectively:

Stripe for payment processing
Go High Level for CRM and communication
Google Ads and Facebook Pixel for advertising and retargeting
Other service providers who assist with our operations, marketing, or website management

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, functionality, and advertising purposes. These help us understand how users interact with our site and personalize your experience.

By using our site, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

5. Marketing and Communication

When you fill out a form on our website, you may be asked to consent to receive text messages, emails, or calls related to your service request or promotional offers. You may opt out at any time by following the unsubscribe instructions or replying “STOP” to SMS messages.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict how we use your personal information. To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted at the top.