Terms & Conditions

Terms and Conditions - Plugged In Electric

Terms and Conditions

Effective Date: August 6, 2025

Welcome to Plugged In Electric LLC (“we,” “our,” or “us”). By accessing or using our website (https://pluggedinelectricnwa.com) or booking our services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Services Offered

Plugged In Electric LLC provides residential and commercial electrical services within the Northwest Arkansas area. All service requests are subject to availability, scheduling, and an initial consultation or estimate when applicable.

2. Appointments and Cancellations

Appointments can be scheduled via our website, phone, or email.
We require at least 24 hours’ notice for cancellations or rescheduling.
Missed appointments or last-minute cancellations may result in a service fee at our discretion.

3. Payments

Payments for services are due upon completion unless otherwise agreed in writing. We accept various forms of payment including credit/debit cards via Stripe. Any returned or declined payments may be subject to additional fees.

4. Estimates and Pricing

Estimates provided are based on the information available at the time and may be subject to change based on actual site conditions or customer requests. Final pricing will be confirmed before any work begins.

5. Use of Our Website

By using our website, you agree not to:

Submit false or misleading information
Use the site for unlawful purposes
Attempt to gain unauthorized access to our systems or data

We reserve the right to refuse service, terminate accounts, or cancel appointments at our sole discretion if we believe a user is violating these terms.

6. Intellectual Property

All content on our website, including text, logos, images, and graphics, is the property of Plugged In Electric LLC and protected under applicable copyright and trademark laws. You may not reproduce, modify, or distribute this content without our written consent.

7. Limitation of Liability

We strive to provide quality workmanship and customer satisfaction. However, Plugged In Electric LLC is not liable for:

Indirect, incidental, or consequential damages
Delays or service interruptions due to factors beyond our control
Customer misuse, alteration, or unauthorized repair of installed components

All services are provided "as is" unless otherwise specified in writing. Applicable warranties are limited to those offered by manufacturers or required by law.

8. Third-Party Services

Our site may use or link to third-party tools such as Stripe (for payments), Go High Level (for appointment booking and communication), and Facebook or Google Ads. Your use of these services is subject to their own terms and policies.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Governing Law

These terms are governed by the laws of the State of Arkansas. Any disputes arising from your use of our website or services will be resolved in the courts of Benton County, Arkansas.

11. Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the site and our services indicates your acceptance of these changes.